Last updated: 1/24/2026
We use various third-party services to help us provide and improve our services. These companies act as our data processors and are contractually bound to process your data only as instructed by us and in compliance with applicable data protection laws.
Analytics and Tracking
Google Analytics
Purpose: Website analytics and user behavior tracking
- Data collected: Usage data, device information, location data
- Data retention: 26 months
- Privacy policy: Google Privacy Policy
Microsoft Clarity
Purpose: User experience analytics and heatmaps
- Data collected: Usage patterns, click data, scroll behavior
- Data retention: 12 months
- Privacy policy: Clarity Privacy Policy
Marketing and Advertising
Meta (Facebook) Pixel
Purpose: Advertising and conversion tracking
- Data collected: Website interactions, conversion data
- Data retention: 180 days
- Privacy policy: Meta Privacy Policy
Google Ads
Purpose: Online advertising and remarketing
- Data collected: Ad interactions, conversion data
- Data retention: 540 days
- Privacy policy: Google Privacy Policy
Customer Service and Communication
Zendesk
Purpose: Customer support and ticket management
- Data collected: Support requests, communication history
- Data retention: Duration of customer relationship
- Privacy policy: Zendesk Privacy Policy
Mailchimp
Purpose: Email marketing and customer communications
- Data collected: Email, name, communication preferences
- Data retention: Until subscription cancellation
- Privacy policy: Mailchimp Privacy Policy
Payment Processing
Stripe
Purpose: Payment processing and billing
- Data collected: Payment information, transaction data
- Data retention: As required by financial regulations
- Privacy policy: Stripe Privacy Policy
Data Storage and Hosting
Amazon Web Services (AWS)
Purpose: Cloud hosting and data storage
- Data collected: All website and application data
- Data location: Canada (ca-central-1)
- Privacy policy: AWS Privacy Policy
Data Protection Measures
We ensure that all our data processors:
- Provide sufficient guarantees of data protection
- Implement appropriate security measures
- Assist with data subject rights requests
- Delete or return data upon contract termination