Data Processors

Last updated: 4/17/2025

We use various third-party services to help us provide and improve our services. These companies act as our data processors and are contractually bound to process your data only as instructed by us and in compliance with applicable data protection laws.

Analytics and Tracking

Google Analytics

Purpose: Website analytics and user behavior tracking

  • Data collected: Usage data, device information, location data
  • Data retention: 26 months
  • Privacy policy: Google Privacy Policy

Microsoft Clarity

Purpose: User experience analytics and heatmaps

  • Data collected: Usage patterns, click data, scroll behavior
  • Data retention: 12 months
  • Privacy policy: Clarity Privacy Policy

Marketing and Advertising

Meta (Facebook) Pixel

Purpose: Advertising and conversion tracking

  • Data collected: Website interactions, conversion data
  • Data retention: 180 days
  • Privacy policy: Meta Privacy Policy

Google Ads

Purpose: Online advertising and remarketing

  • Data collected: Ad interactions, conversion data
  • Data retention: 540 days
  • Privacy policy: Google Privacy Policy

Customer Service and Communication

Zendesk

Purpose: Customer support and ticket management

  • Data collected: Support requests, communication history
  • Data retention: Duration of customer relationship
  • Privacy policy: Zendesk Privacy Policy

Mailchimp

Purpose: Email marketing and customer communications

  • Data collected: Email, name, communication preferences
  • Data retention: Until subscription cancellation
  • Privacy policy: Mailchimp Privacy Policy

Payment Processing

Stripe

Purpose: Payment processing and billing

  • Data collected: Payment information, transaction data
  • Data retention: As required by financial regulations
  • Privacy policy: Stripe Privacy Policy

Data Storage and Hosting

Amazon Web Services (AWS)

Purpose: Cloud hosting and data storage

  • Data collected: All website and application data
  • Data location: Canada (ca-central-1)
  • Privacy policy: AWS Privacy Policy

Data Protection Measures

We ensure that all our data processors:

  • Provide sufficient guarantees of data protection
  • Implement appropriate security measures
  • Assist with data subject rights requests
  • Delete or return data upon contract termination

Related Policies